Privacy Policy
This page explains what information TD Plumbing Solutions collects, how we use it and how we keep it safe.
We respect your privacy. This policy covers our website and any contact you make with our office. We operate from 1168 Briarcreek Rd, Benbrook, TX 76126. By using our website, sending a form or booking a visit, you accept the practices below.
Information We Collect
When you send a form, ask for service or book a visit, you choose what to share. We only ask for what we need to help you. That usually includes:
- Your name
- Your phone number and email address
- The address where you need service
- A short description of the plumbing problem
Our website may also collect anonymous usage data. It does not identify you. See the Google Analytics section below.
How We Use Your Information
We use what you share to:
- Answer your request
- Schedule a visit
- Prepare a price for the work
- Keep you updated about your appointment or job
We may contact you by phone, text or email. We do not sell, rent or trade your personal information to other companies.
LeadConnector for Forms and Appointments
We use LeadConnector to receive form messages and online bookings. Your details go securely to our LeadConnector account so we can follow up. We use them only for customer follow-up, scheduling and our own records.
Only our team can see this information. LeadConnector has its own security practices to protect the data stored on its platform.
Google Analytics
Our website may use Google Analytics to see how people use the site. It uses cookies to record things like the pages you view, how long you stay and your rough location. We see this data only in summary form, and it does not identify you.
To opt out, you can block cookies in your browser settings or install the Google Analytics opt-out browser add-on from Google.
How We Protect Your Data
We take reasonable steps to keep your information safe. Only team members who need it can see it, and we use trusted tools for messages and scheduling.
No online system is completely secure, so please share information with that in mind. We review our tools and practices over time.
Links to Other Websites
Our site may link to other websites. We do not control those sites and are not responsible for their content or privacy practices. Please read their privacy policies before you share information with them.
Your Choices
You can contact our office to:
- Update the information we have on file
- Ask us to delete your information
- Stop hearing from us about an inquiry or a finished job
We may need to keep some records for business, legal or accounting reasons.
Changes to This Policy
We may update this policy when our tools, the law or the way we work changes. Any update will be posted on this page. If you keep using the site after a change, you accept the new version.
Contact Us
Questions about this policy or your information? Reach us here:
TD Plumbing Solutions LLC1168 Briarcreek Rd, Benbrook, TX 76126
(817) 229-9450
info@tdplumbingsolutions.com